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In This Issue:

Library announces Saturday hours for all branches

The Director's Journal

ARLIS/NA honors William J. Dane

Treasures of the Library

Books for Kids

EDITIONS exhibition continues

Library announces "Create-A-Book Challenge" winners

Prudential again sponsors Summer Reading Challenge

Library plans "Gourmet Gala"

MCI adds support for Public Access Technology Center

Free Workshops in PTC

Opening Reception for Hispanic Heritage

Vailsburg selected for revitalization

"Our children are a treasure. How they are educated will determine precisely the direction our country takes."

"Access Newark" inspires Web Diaries

Grants enable valuable services and programs

Friends award "curator" grant for 1998

Friends Schedule Dana Lecture

E-mail: the answer to the 64,000 questions

E-mail: the answer to the 64,000 questions

The Newark Public Library staff answered more than 425,000 reference questions last year. That's a twenty-percent increase as compared with five years ago. While most questions are from patrons visiting the Library, more than 64,000 questions are fielded via the telephone. In response to this deluge of reference requests, the Library has added another new way to access information services: e-mail.

"With e-mail reference," explained Dr. Alex Boyd, Library Director, "we have extended the scope of our service beyond the city and state, to a national and even international audience."

The new edition of the Library's Web site provides access to this much-used electronic-mail service for your reference questions. Just click on "contact us" on our home page www.npl.org any time, any day, and "ask" your question. Responses are provided via e-mail, telephone, or mail. Be sure to provide us with a "vehicle" for responding.


http://www.npl.org/Pages/ProgramsExhibits/SecondCentury/vol9num2/email.html

Copyright ©1998 The Newark Public Library

Address all correspondence to:
The Second Century
The Newark Public Library
5 Washington Street
P.O. Box 630
Newark, New Jersey 07101-0630
Telephone: (973)733-7793
ISSN 1049-5509

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